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Cancellation & Refunds


Cancellation & Refund Policy

Cancellation are applicable only before the shipping of the item. If the item is shipped from our end, the order cannot be cancelled. However, returns and refunds will be applicable according our return and refund policy.

Returns

We want to provide every customer a great experience. However, it is not very sustainable for a small startup to offer returns and exchanges. Our return policy lasts 7 days. After 7 days have passed since your purchase, we won’t be able to offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Purchase with obvious signs of use can't be refunded. In order to initiate the return, please reach out to us at support@amxlabs.in or visit our return page.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, with the original amount of the order in form of store credits. Purchase with obvious signs of use can't be refunded and will be returned.

Sale items

Only regular priced items may be refunded. Items purchased in sale cannot be returned, exchanged or refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange* it for the same item, send us an email at support@amxlabs.in.

Shipping

To return your product, you should mail your product to:

You are responsible for paying for your own shipping costs for returning your purchase. Shipping costs are non-refundable.

If you are shipping an item on your own, please consider using a traceable shipping service. We cannot guarantee that we will receive your returned item.


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